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To allow ample time for all patients and scheduled surgical procedures, we operate by appointment only. We do reserve a few appointment slots each day for patients that need to be seen right away. However, emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. Emergencies consist of patients which are in respiratory distress, actively seizing, acute trauma or toxin exposure, etc.
If you cannot make your scheduled appointment we request you provide us with 24 hours notice for cancellation so that we can open up your appointment slot for someone else to be able to come in.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash, and personal checks. No business checks will be accepted.
Patient Arrival Policy
We ask that you arrive 10-15 minutes prior to your scheduled appointment. For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.